Description
Stay in one of the coolest and poshest parts of London (Kensington/Chelsea). Breakfast is all you can eat and includes freshly made pancakes, eggs, cereals, toast, juices etc. We'll keep you safe - our Reception is 24/7 and we have a large international team, including the house cat (Tyson), living on site to help you squeeze the most out of your stay. Free high speed WiFi throughout, a huge garden patio with free gym, communal lounge with a 85-inch UHD TV with cable, Netflix & PS5. Guests can also use our modern shared kitchen to cook their own lunch etc. The hostel is 15 minutes walk from Natural History & Science Museums and Hyde Park. Madame Tussauds, Harrods and Buckingham Palace are also a 15-minute train ride away. Booking Terms & Conditions Welcome to Saint James Backpackers! These Booking Terms and Conditions ("Booking Terms") form a legal agreement between you (the Guest) and Saint James Backpackers (the Hostel). By making a reservation with us, you agree to be bound by the terms below: 1. BOOKINGS All booking payments must be made by card. We do not accept cash for bookings. 1.1 Pre-authorization We will pre-authorize your payment card for the cost of the first two nights. For one-night stays, the full amount is pre-authorized. This process holds the funds without charging you until check-in. If pre-authorization fails, we’ll contact you for new card details. You must provide these within 24 hours, or your booking will be canceled. 1.2 Security Deposit A refundable cash deposit of £10–£20 is required at check-in. If paying by card, a £1 transaction fee applies, and £10 will be returned. The deposit is refunded upon return of your key and confirmation of no damage. 1.3 Damages Damage or lost keys will be charged against your deposit. Charges may include: £50 per bent/broken bed support strut £200 per broken window £10–£20 per lost/broken key If damage costs exceed the deposit, guests are responsible for the full amount. 1.4 Booking Extensions All extensions must be arranged directly with our reception team—not via third-party websites. 1.5 Breakfast A complimentary breakfast is available from 8:00 am to 9:45 am. 1.6 Age Policy No minimum age in a private room with a paying adult Minimum age for shared dorms: 5 years, with a parent/guardian always present Guests aged 17 can stay without a guardian with written parental consent 1.7 Luggage Storage Free luggage storage before check-in (with prior arrangement) After check-out: £5/day per bag, subject to space availability Please note only 1 large and 1 small bag per guest are allowed in the rooms. Extra bags can be stored for a additional fee and accessed anytime. 1.8 Pets No pets or animals are allowed. 1.9 E-Transport E-bikes, e-scooters, and devices with large rechargeable batteries are not permitted inside due to fire risk. 1.10 Maximum Stay The maximum stay is 1 month, after which you must vacate the hostel for at least 1 month. 1.11 Guest Information All guests must provide valid contact and ID information at the time of booking. 1.12 Modifications We’ll do our best to accommodate changes to your booking, subject to availability. If the updated booking costs more, the difference must be paid. No refunds are given if the cost decreases. When booking beds in shared dorms, we aim to group guests from the same booking but can’t guarantee it. 1.13 Non-Transferable Bookings are nontransferable. Any suspected resale will result in cancelation without refund. 1.14 Group Bookings Groups of 10+ guests are subject to special terms and must book through our reservations team. We reserve the right to cancel non-compliant group bookings. 1.15 Promo Code Bookings All promo code bookings are nonrefundable and must be paid in full at the time of booking. Unsuccessful payments void the reservation. 2. Fees & Payment 2.1 Additional Charges Any additional charges must be paid at the time they are incurred or upon check-out. 2.2 Card...
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